All gaming rules will follow our partners - Wbet
In the event of a dispute we will forward the customer’s complain to our partners’ support and will keep our customer inform of the latest developments. However, we reserve the right to follow our partners’ final decision.
*Please be informed:
Our partners reserves the right to void, refuse and reject any bets placed by customers who are suspected under abnormal/irregular bets circumstances or actual use of artificial intelligence (bots) without prior notice.
18Cash is not accepting basketball betting, if any betting found, the winning amount will be void.
For players who bet more than 33 numbers in roulette, turnover will not be counted, the winning amount will be forfeit and void.
We reserve the right to only credit your account balance after confirmation of deposits being received. Please be advised to keep the bank receipt or transaction reference id as we might request it for proof of transfer.
You are advised to contact our Customer service after you have successfully completed the bank transfer. We will credit your account balance within 15 minutes after confirmation.
Members should provide their username and account balance when requesting for withdrawal. We reserve the right to refuse members’ withdrawal should there be any discrepancies in the information provided for your security.
Please contact our customer support for further clarification.
It is our aim to provide you with a safe and risk free portal for our partners’ site.
General Bonus Conditions and Limitations
All bonuses will be given only once per person, household, real money account, registered email address, computer or payment method details. If a second account is opened by any player, any bonuses & winnings will be made void on both accounts and original deposits returned.
All bonuses awarded in 18CASH are pre wager offers. Bonus funds will be credited to a players account immediately after the qualifying deposit for wagering purposes. Bonus funds may be cashed out once the required wagering requirements have been fulfilled.
All wagers made in 18CASH use the players’ own funds before any bonus funds.
If a player requests a withdrawal prior to meeting the wagering requirements of any active bonus, the withdrawal request shall be declined.
Only 25% of total wagers placed on any games of Pai Gow Poker and Roulette (all variations), plus 50% RNG Games & Slots will be counted towards the rollover requirement & cash back calculation.
Only wagers in 18CASH that generate a win/loss return will contribute to the rollover requirement. All drawn or tie wagers, canceled or void wagers, wager on odds less than Euro 1.50 or Asia 0.5, or wagers on both even chances during a single game will also not count towards any rollover.
Any player found to be using any 3rd party software or automated playing technology shall have their bonus and all winnings removed, original deposit returned and account closed.
Where a bonus is active on a players account, minimal risk wagering (IE. Backing Red & Black on Roulette or Banker & Player on Baccarat) is not permitted. Any player found using this strategy shall have all bonus and winnings made void from their balance.
18CASH reserves the right to amend, cancel or reclaim any bonus at any time.
18CASH reserves the right to extend or decrease any promotional time period at any time.
18CASH reserves the right to request sufficient proof of a players’ identity at any time. Such evidence must prove a players’ personal information, payment details and any other additional information that may be required to pass relevant security checks.
Where any promotion dates overlap or qualifying criteria are met for two offers, the promotion with the highest bonus percentage reward shall take precedent. Multiple deposits may be made to claim multiple bonuses unless otherwise stated. Wagering requirements do not stack. The First deposit bonus and Second deposit bonus will always take precedent over any other promotions.
No employee or relative of any employee or representative at 18CASH may hold an account or take advantage of any promotional offer.
Whilst 18CASH makes every effort to keep all player information details secure and confidential, we reserve the right to publish the first name, first initial of surname and City/Country of any player for promotional purposes. Players will always be made aware before any publication is made.
By participating in any promotion run by 18CASH, players agree to abide by these terms and those listed under each individual promotion. Any player unwilling to agree to these terms should contact the 18CASH Support Team for further information.